A lot of persons who begin using their 1st hosting account, or switch companies, typically have questions in regard to how certain procedures are executed or stumble upon predicaments when setting up various things like e-mails, website settings, etc. This is why, some web hosts have prepared documentation with the most frequently asked questions and issues so as to help their clients get info swiftly and seamlessly. Consequently, the tech support team representatives can concentrate on actual problems that certain customers may be experiencing, as the solution for the smaller things will be available online and customers will be able to fix them without touching base with the help desk team. Having comprehensive documentation is very important, especially for new users without any practical experience at all, because the web hosting service involves an enormous number of features and lots of individuals can become confused about what action to take. A good information repository can both help you execute the procedures that you need and learn how the web hosting service functions in general.
Extensive Online Documentation in Shared Hosting
If you purchase a shared hosting package through our company, you’ll gain access to our elaborate online help documentation where you will find information about de facto everything connected to our web hosting packages. The topics range from how to set up an email account on your hand-held device, to how to do various things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and feature in-depth manuals on how to carry out a particular operation within your Hepsia hosting Control Panel. You can also find information that is not directly connected with Hepsia, for instance one that concerns online applications on your desktop computer. The complete archive of articles will be located in the Help section of the Control Panel, but the ones that are dedicated to a specific Control Panel section can be accessed on the spot. Given the fact that we have included as many topics as possible, you will be able to acquaint yourself with virtually everything connected with your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature an extensive online article repository where you can find any information that you may require about our hosting services or about the Hepsia Control Panel that we are using. We’ve prepared it based on the feedback that we’ve collected from our clients through the years and, hence, our articles deal with particular issues that you could stumble upon and include the quickest way to recover them, for instance getting a 500 Internal Server Error message or being unable to send email messages from your desktop PC although you have the correct SMTP server settings. The articles are available in each and every Control Panel section and you can examine them whenever you wish. They can help you broaden your knowledge not only about our services, but also about the hosting field in general, as they include elaborate guides and general info such as what cron jobs or file access permissions are.