A lot of persons who begin using their 1st hosting account, or switch companies, typically have questions in regard to how certain procedures are executed or stumble upon predicaments when setting up various things like e-mails, website settings, etc. This is why, some web hosts have prepared documentation with the most frequently asked questions and issues so as to help their clients get info swiftly and seamlessly. Consequently, the tech support team representatives can concentrate on actual problems that certain customers may be experiencing, as the solution for the smaller things will be available online and customers will be able to fix them without touching base with the help desk team. Having comprehensive documentation is very important, especially for new users without any practical experience at all, because the web hosting service involves an enormous number of features and lots of individuals can become confused about what action to take. A good information repository can both help you execute the procedures that you need and learn how the web hosting service functions in general.