Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center included in Global Web Hosting’s Control Panel features a collection of help articles and frequently asked questions. Aimed at resolving any common problem that you might face, they are written by our support team of knowledgeable techs.

  • Top quality support service

  • How–To Video Clips

  • We have compiled a selection of educational video tutorials that detailedly demonstrate how you can solve a typical problem associated with your shared hosting account. You’ll find the how–to videos in the Help Center section.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7–365 tech support service and include a 60–minute ticket response time guarantee. Our proficient tech support engineers will be available 24/7/365 and will sort out any problem that you could possibly have within less than sixty minutes after the support ticket submission. Normally, a reply will be given to you in less than 20 minutes.