Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving outstanding support on–time is our main priority, so we back up each shared hosting plan with a one hour ticket solution warranty. As you send a ticket or drop an email, our user support staff will do all they possible can to deliver the most satisfactory solution to your case and to offer guidance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our team of consultants will be on–line for you 24x7x365 to react to all your requests and to take care of any matter that you might have. You can open a customer assistance ticket from your Control Panel or send us an e–mail at any time. In addition, on business days, you can call us or make use of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while operating within the Control Panel, you can always click on the Help button and see your question in the selection of posts that will appear. We have also turned almost all of the articles and reviews into movies. The catalogue of video tutorials will load if you click the Videos button present in each section.