1 hour ticket response
Our team of techs is committed to offering quick answers to each of your queries. We will review your ticket immediately after it is received and will reply back to you with a solution to your problem within maximum 60 minutes after the trouble ticket submission. As a matter of fact, our average client support ticket response time is twenty minutes.
A Top–Notch Customer Support Service
We’ve got a team of web hosting support technicians who are ready to reply to all your queries every time you are in need of support. Almost all our tech support staff members have many years of experience in the shared hosting niche, which means that you can constantly depend on quick and comprehensive answers to your questions.
An Easy–to–Navigate Help Section
Built into the Control Panel is an intuitive Help section, which offers you various information sources. You can browse through a regularly updated knowledge base offering web hosting account management articles and web site administration articles, check out our step–by–step video tutorials or take a glimpse at our F.A.Q. section.